FAQs
More FAQs- Do I have to sign a long-term contract?
- How do we pay you?
- Do all staff receive training and development?
A contract is not a requirement. ServiceMaster Clean of Ottawa will develop a detailed proposal and task schedule that will both meet your needs and budget. At any time, you can make adjustments to your cleaning requirements, and your representative will then make changes as needed and advise of any pricing revisions. You may also cancel your commercial cleaning service with 30 days written notice
Commercial cleaning customers are invoiced each calendar month and are given a standard 30 days from invoice date payment term.
All managers and supervisors receive ongoing and comprehensive training on the management of the sites they are allocated. All cleaning staff receive in-house and on-site training on process, products and equipment needed to carry out their given duties. All Health and Safety issues and company policies are covered in their initial induction with annual refresher training, as needed.